Shipping & returns

Download the Return form

Order information

Order
If you want to order an item, click "order" to add it to your cart. At the time you do this, go to the order list, where you can fill in, among other things, to which address the item and invoice should be sent or from which you can continue shopping. If you have filled in your details and do not want to continue shopping, you will be directed to the payment process. You only filled your cart at that time, but the item hasn't been purchased and/or paid for yet!

Every way you can check our items by appointment and come by with your dog to try on clothes.  Please contact us. 

Pay
The time your cart is complete, you pay for your order.

You can pay with the options below:
- iDEAL
- PayPal
- Bank transfer

Transmission & Shipping

We deliver to customers in The Netherlands and Abroad. Orders are shipped every (working) day. Your order will be shipped at the time we receive the payment

For shipping, we use the services of Kiala and PostNL. For orders starting at € 95, - the shipping costs will be cancelled. 

As soon as we ship your order, you will receive an email from us.

Delivery time indicating:
Netherlands 2-3 days
Abroad 5-7 days

Send prices with PostNL:

Shipping Costs Netherlands: 
Standard 4.95 euros

Shipping  Costs Belgium, Germany

Standard 8.95 euros

Shipping  Costs England, Spain, France, Italy, Czech Republic
Standard 14.95 euros

Shipping  Other countries:
Standard 35,- euro

return term

1. The consumer may terminate an agreement relating to the purchase of a product for a period of up to 14 days without giving reasons. The entrepreneur may ask the consumer about the reason for withdrawal, but not oblige them to state his reason(s).
2 Exclusivefordogs is not required to refund returns unless it is the fault of exclusivefordogs by sending wrong or broken items.
Exclusivefordogs will, however, reimburse the replacement within the Netherlands and Belgium under Article 6 to 10 (Right of Withdrawal, in general condition), provided that all articles are returned in the same condition as they were in receipt. This means that the items may not be damaged, dirty, washed, modified or worn (other than the fitting of the item) and that labels or price tags have not been removed.